What would happen if your Sage 50 or Sage 50 Manufacturing system suddenly went down?
Would your business keep going? Or would it disrupt your business and staff?
Our support team members are experts in Sage 50 and Sage 50 Manufacturing and have spent time in the field understanding how businesses use these critical applications. What’s more, they have first hand experience of the impact of technical issues on a company’s productivity and are trained to get you back up and running as quickly as possible.
Field experience means our resolution times are faster than other Sage support lines, meaning a shorter time waiting to speak to an advisor. Plus, they already understand your hardware and can work with colleagues directly to resolve issues that require an engineer – no passing the buck!
We’d love the chance to talk to you about how we can support all your systems efficiently and protect your business from costly disruption.
Complete the contact form below and our team will call you to discuss some of the improvements in support working directly with EBS will bring you.
Do you need a team to support your business’ critical IT infrastructure?
We have a team for that too. Our hardware support services can help keep your business up and running with minimal disruption to the day to day, allowing you to service your customers and fulfil your commitments.
Telephone Support
Remote Support
On-site Support
2-hour response time
Standard Hours
Break Fix +
Pro-Active Monitoring
Loan Equipment
Access to Electronic Asset list
Extended Hours (optional)
Proactive +
Quarterly Account Managed Visits
Quarterly Engineer Visits
Monthly Electronic Reports
24/7 support (optional)
We have a team of experienced and qualified system engineers who will deliver service to an agreed and customer specific SLA. All support calls are logged and monitored allowing regular analysis of problems and resolutions.
Our team of experienced developers can customise your Sage 200 solution inline with the correct protocols, offering a final configuration that is unique to your business.
Draycir Document Capture is a document scanning and archiving tool for Sage 200 designed to save you with time processing incoming documents and ensures that your documents are instantly accessible within your accounting system.