IT Support
Our IT support packages offer you a fixed price solution, allowing you to budget more easily for the year.
Under our flat-fee structure, dependent on your level of support you are covered for all telephone and remote support for your infrastructure, servers and workstations. You can also benefit from free yearly site surveys.
We offer three types of service – you simply choose which option works best for your business.
Break Fix
Break Fix
Telephone Support
Remote Support
On-site Support
2-hour response time
Standard Hours
Proactive
Proactive
Break Fix +
Pro-Active Monitoring
Loan Equipment
Access to Electronic Asset list
Extended Hours (optional)
Fully Managed
Leave it to us
Proactive +
Quarterly Account Managed Visits
Quarterly Engineer Visits
Monthly Electronic Reports
24/7 support (optional)
Your business is unique – we understand that. We’re here to help you choose the right option for your business.
Talk to us about what your business needs and we’ll provide a support package that offers you the best protection and keeps your operation up and running.
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