Our IT support packages offer you a fixed price solution, allowing you to budget more easily for the year.
Under our flat-fee structure, dependent on your level of support you are covered for all telephone and remote support for your infrastructure, servers and workstations. You can also benefit from free yearly site surveys.
We offer three types of service – you simply choose which option works best for your business.
2-hour response time
Break Fix +
Access to Electronic Asset list
Extended Hours (optional)
Quarterly Account Managed Visits
Quarterly Engineer Visits
Monthly Electronic Reports
24/7 support (optional)
Your business is unique – we understand that. We’re here to help you choose the right option for your business.
Talk to us about what your business needs and we’ll provide a support package that offers you the best protection and keeps your operation up and running.
We have a team of experienced and qualified system engineers who will deliver service to an agreed and customer specific SLA. All support calls are logged and monitored allowing regular analysis of problems and resolutions.
Our team of experienced developers can customise your Sage 200 solution inline with the correct protocols, offering a final configuration that is unique to your business.
Draycir Document Capture is a document scanning and archiving tool for Sage 200 designed to save you with time processing incoming documents and ensures that your documents are instantly accessible within your accounting system.