IT Support

Protecting your business. Helping it grow.

Our IT support packages offer you a fixed price solution, allowing you to budget more easily for the year.

Under our flat-fee structure, dependent on your level of support you are covered for all telephone and remote support for your infrastructure, servers and workstations. You can also benefit from free yearly site surveys.

We offer three types of service – you simply choose which option works best for your business.

Break Fix

Break Fix

Telephone Support

Remote Support

On-site Support

2-hour response time

Standard Hours



Break Fix +

Pro-Active Monitoring

Loan Equipment

Access to Electronic Asset list

Extended Hours (optional)

Fully Managed

Leave it to us

Proactive +

Quarterly Account Managed Visits

Quarterly Engineer Visits

Monthly Electronic Reports

24/7 support (optional)

Your business is unique – we understand that. We’re here to help you choose the right option for your business.

Talk to us about what your business needs and we’ll provide a support package that offers you the best protection and keeps your operation up and running.

Related Solutions

IT Support

We have a team of experienced and qualified system engineers who will deliver service to an agreed and customer specific SLA. All support calls are logged and monitored allowing regular analysis of problems and resolutions.

Read More


Our team of experienced developers can customise your Sage 200 solution inline with the correct protocols, offering a final configuration that is unique to your business.


Read More

Spindle Document Capture

Draycir Document Capture is a document scanning and archiving tool for Sage 200 designed to save you with time processing incoming documents and ensures that your documents are instantly accessible within your accounting system.

Read More