IT Support Birmingham
EBS are business technology experts that help your business grow and stay secure.
Manufacturing
Manufacturing is going through big changes. We can help you through Industry 4.0 using technology to improve productivity.
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Retail & Wholesale
Keeping track of the supply chain is imperative. We can help you understand the logistics of your warehouse and the movement of stock.
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Distribution
Our solutions for the distribution sector means your business can keep up to date with the latest methods for efficient servicing of your customers.
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Outsourced IT Support
At EBS, we specialise in outsourced IT support. Located in Birmingham, we help businesses of all sizes with their IT support and services.
Our clients have peace of mind that their IT, technology and software is being managed by specialists, who have many years of experience and knowledge in not only advising and implementing but also supporting the best IT solutions that suit the individual needs of a business. There is no one size fits all.
Why choose EBS for managed it services
When choosing a company to use for managed IT services, it needs to be one that you can trust. EBS are accredited to the highest of standards and only collaborate with software and technology partners that we ourselves can trust and have confidence in.
The clients we work with come from a wide range of sectors, including manufacturing, retail, distribution etc. Having experience in such a range of different sectors enables us to best advise and support our clients.
We take time to get to know a business. The more we know, the better we can advise on what IT support is best for them. We also understand that needs and requirements change, especially as businesses grow. EBS are always on hand to give invaluable support and guidance.
Enhanced Business Solution
Our processes are simple, allowing you to progress your business
Discovery Experience
Customer Objectives, Why EBS, Solution Demonstration, Proposal, Project Commitment
Strategy Scoping
Contracts Signed, Project Manager Allocation, Internal Handover
Foundation Builder
Team Introductions, Strategy Agreed, Detailed Analysis, Project Plan
Creation Phase
Installation, Testing, Training, Feedback
Solution Delivery
Live System, Commissioning, Enhanced Support
Partnership Growth
Account Manager Allocation, Functionality Feedback, Continuous Objectives Review, Ongoing Support
Don’t just take our word for it
See what our amazing customers have to say about us
Getting it right
It was a pleasure to work with the team at EBS. The team helped us with a simple and faultless way of sending different branded documentation to the right customer.
Closing the gap
We were impressed with the high level of detail for reporting purposes, while also benefiting from the purchase order authorisation. EBS were able to identify the right solution for us.
Consolidating data
Thanks to EBS introducing Panintelligence to our suite of software, we reduced the time to produce margin reports from 30 to 3 days.
Future proofing our business
We felt confident in moving our business to EBS. The team understood how to reduce impact to our business and came up with a great solution.
Creating business efficiencies and improving service to our clients
Our officers are now able to manage their workloads more easily by using the range of tools within ReACT.
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