Get all the benefits of customer relationship management, without any of the hassle or the cost. Sage CRM offers an easy, fully customizable, internet-based solution that is packed with features. You can buy it as a stand-alone product or combine it with your wider Sage suite.

Key Areas:

• Sales
  Manage, forecast and report on all phases of the sales cycle, with point-and-click reporting and analysis that allows you to cross-sell to clients.
   
• Marketing
  With a single source of customer information, you will be able to make more informed decisions, eliminating guesswork and putting your resources to their best use. Schedule and track your marketing activity on a detailed, day-to-day basis.
   
• Customer Service
  Make the most of every contact you have with your customers, with real-time, relevant data information. Whilst on the phone you can check orders, documentation, support calls, sales opportunities and more.
   
• Online
  As a web-based system you can access Sage CRM from anywhere in the world, providing you have your password and internet access. You customers can also make use of your CRM system, with a self-service installation feature that lets them log automatically log support calls through your website.
   
• With Outlook
  CRM is completely synchronised with Microsoft Outlook – ideal for staff who want a gentle introduction to the system. With two-way updates, you can choose to use all of the CRM features in Outlook, from appointments to document logs. You can also synchronize CRM to mobile phones and PDAs that already accept Outlook.