Our Support

Can we solve your problems?

If you need general advice, or you would like to see a case study, please browse our information section.

Alternatively, if you have a specific question, just fill in this form to contact us.

We deliver:

►full backup
We believe that the best IT systems are invisible, allowing you to conduct your work without noticing the processes behind it.  Our yearly support contract covers

  • Your choice of hardware, software - or both
  • Updates, upgrades and bug fixes
  • A dedicated team to help you make the most of your software  
  • Rapid response and repair when disaster strikes
  • Value for money  

If you don't want a yearly contract,  we can offer support on an hourly basis for one-off jobs. Why not ask us for a quote?

►speedy results
We can also design, host and support your website for you, as well as linking it through to your CRM system for enhanced interaction with your customers.

►more knowledge
New software, or new staff? Take advantage of our fully-fitted training suite, and expert tutors. To ensure you the best conditions for learning, we offer:

  • Flexible, personal tuition in small groups.
  • Staff taught directly upon the your company's business system
  • Training available for Sage Line 50, Manufacturing, Payroll, MMS, Sage 200,  Line 100 and Sage CRM.

For larger groups, we can come to your premises and teach the course in modular slots throughout the day. Staff need only attend the elements they require for their work, reducing the amount of time they spend on training, whilst saving you time and money.

►remote connection support
For clients who have arranged remote connection support, please click here.

 

  

 


“With an EBS support package, you do not just get telephone software support. You can also draw upon Microsoft engineers for your hardware, networking experts for your communications and designers for your website.”

Peter Knights, BSA Guns

more...


 
“All of the staff at EBS have always done their very best to help us through any problems that we have had. As a company, we have always had outstanding service and support; we could not imagine leaving.”

Michael Kay, Operations Manager
Fortuna Healthcare




For a free quote, email us with your requirements

 
 

Electronic Business Systems is a limited company, registered in England and Wales,
registered number 1457911, registered office 852 Tyburn Road, Birmingham,
West Midlands B24 9NT. VAT Registration Number: 346002003